LEGAL
Privacy Policy
Last Updated: July 2026
At Sugercane Media, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a project inquiry through our contact form.
Contact us via email or phone.
Request information about our services.
Communicate with us regarding a project or collaboration.
The information may include:
- Full Name
Email Address
Phone Number
Company Name (if provided)
Project Details or Message
- Any additional information you choose to share
We may also automatically collect limited technical information, such as:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referring Website
2. How We Use Your Information
The information we collect helps us:
Respond to your enquiries.
Discuss potential projects.
Provide our visual effects and post-production services.
Improve our website and user experience.
Maintain website security.
Communicate regarding requested services.
Comply with legal obligations where applicable.
We only use your information for legitimate business purposes.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember website preferences.
Understand website traffic and visitor behaviour.
Improve website performance.
Analyse how visitors interact with our content.
You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
4. Analytics
We may use analytics services, such as Google Analytics, to better understand how visitors use our website.
These services may collect anonymous information, including:
Pages visited
Session duration
Device type
Browser information
Geographic region (approximate)
This information is used only to improve our website and services.
5. Third-Party Services
Our website may contain or integrate third-party services, including, but not limited to:
Google Maps
Embedded videos
Social media platforms
Analytics services
Email service providers
These third-party services operate under their own privacy policies. We encourage you to review their policies before sharing personal information with them.
6. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.
While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
Respond to your enquiries.
Deliver requested services.
Maintain business records.
Meet legal and regulatory requirements.
When information is no longer required, it is securely deleted or anonymised where appropriate.
8. Your Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Withdraw consent where applicable.
Object to certain processing activities.
To exercise any of these rights, please contact us using the details provided below.
9. External Links
Our website may contain links to external websites for your convenience.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.
10. Children's Privacy
Our website and services are intended for businesses and individuals seeking professional visual effects and post-production services.
We do not knowingly collect personal information from children under the age of 13. If such information is inadvertently collected, it will be deleted promptly upon becoming aware of it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Sugercane Media
Email: hello@sugercanemedia.com
Phone: +91 93092 60297
Website: https://www.sugercanemedia.com/